Privacy Policy

  • Privacy Policy

Privacy Policy

1. About This Policy
Pursuant to the Personal Data Protection Act 2010 (“PDPA”), MyHolo TV Entertainment (IP0540757-K) is mindful and committed to the protection of your personal information and your privacy.
 
This Policy entails the handling of personal information of customers using the service provided by MyHolo TV Entertainment (IP0540757-K) (hereinafter referred to as “MyHolo TV”).
 
2. Appropriate Acquisition of Personal Information
In order for us to provide you with our Product and/or Services and to operate in an efficient and effective manner, we may need to collect relevant personal information from you either manually or through our website. The personal information collected by us may be in the form of but is not limited to name, identity card number, address, bank account details, telephone number, credit card details, business details or any other information stipulated by the PDPA. We will not receive personal information of users via deception or any other illegal means.
 
IP address used when customers connect to the Internet, URL of this website viewed by customers, date of view, information of viewed products etc.
 
The personal information registered at the time of membership registration etc. can be changed at any time by users on the prescribed page on the Website.
 
3. Purpose of the Usage of Personal Information
The Company uses personal information of users received on the Website for the following purposes and will not use them beyond the stated limits without prior agreement from users.
 
MyHolo TV processes your personal data only for specific and limited purposes.
 
You agree that all personal data collected and/or processed by us may include but not be limited to the following purposes:
 
·      To communicate with you;
·      To inform you of our products and services;
·      To respond to your queries;
·      To send you promotional material;
·      To process applications for and the provision of MyHolo TV’s Products and/or Services;
·      For marketing purposes and research purposes;
·      For all other purposes incidental and associated with any of the above.
 
4. Disclosure to Third Parties
MyHolo TV may disclose your personal data to our affiliates or third parties that perform services on MyHolo TV’s behalf and in doing so we will comply with all applicable laws, regulations and industry standards.
 
5. Insurance of the Accuracy of Data Content
The Website will work on ensuring the accuracy of the personal information of users received. As such, the Company may ask for users’ cooperation to keep the personal information up to date.
 
6. Insurance of the Security of Data Content
The Website will take necessary and appropriate measures to prevent the leak, loss, or damage of personal information of users, and for other safety management. The measures taken are as follow:
 
7. Communication encryption
The communication between users and this service is protected by encryption technology (SSL).
 
8. Internal regulations
We appropriately handles personal information of users based on internal regulations.
 
9. Manual
For operation of the Website, the Company utilises a manual for the protection of personal information of users.
 
10. ID / Password
The Website requires users to follow the rule for password where the length (8 to 50 letters) and complexity (3 or more types of letters) to increase the security level.
 
11. Advancement of system security
The Website’s computer system is a solid data center and safely operated with appropriate security measures.
 
12. Supervision of Employees
The Company provides and performs necessary and appropriate supervising to the staff who handle the personal information of users in order to ensure the data is safely managed.
 
13. Supervision Of Personal Data Handling Consignment And At The Truster Consignor Client.
For handling the personal information of customers, the Website consigns the operation to vendors as follows:
 
Paygent
Content of personal information to be consigned: Name, phone number, credit card number, expiry date, E-mail address, and other information needed for the payment.
 
Handling personal information of users to be consigned: Information processing of personal data needed for the payment of the product.
 
Product supplier
Content of personal information to be consigned
 
Name, zip code, address, phone number, E-mail address, and other information needed for product shipping.
 
Handling personal information to be consigned.
 
Reference of personal data needed for shipping and handling inquiries of products.
 
Shipping agent
Content of personal information of users to be consigned.
 
Name, zip code, address, phone number, E-mail address, and other information needed for product shipping.
 
Handling personal information to be consigned.
 
Reference of personal data needed for shipping and handling inquiries of products.
 
14. Provision to Third-Party
The Company will not provide personal information of users to a third party without prior agreement from the users.
 
15. Releasing Held Personal Data
In order to maintain the smooth operation of the Website, for any request of release, correction, addition, deletion, use, stop of provision to a third party, or elimination of held personal data, the Company will comply when it determines that it corresponds as a whole or partially while considering the beneficial rights of users and others to be concerned.
 
16. Cookies and Other Technology
This service may use cookies and similar technologies. We use it to improve our browsing experience on our website, to show you personalized content and targeted ads to analyze our website traffic and to understand where our visitors are coming from.
 
17. Rights to Revision
The Company reserves the right to reserve each of the terms, guidelines, and general terms and conditions (“the Agreements”) without prior notice to users. The revised terms shall apply to all users regardless whether they are before and after the revision made.
 
18. Correction of Personal Data
You may at any time make a written request to us to correct any personal data of yours that is inaccurate, incomplete, misleading or out-of-date and we shall, upon receipt of your written request for correction(s), take all necessary measures to give effect to such correction(s).
 
Please direct any requests to withdraw consent or to request access and/or correction to any Personal Data as follows:
 
Data Protection Contact Details:
Address                 :      Mail Boxes Etc    
                                          SUITE #035
                                          MYHOLO TV ENTERTAINMENT
                                          D1-0-3 Block D1
                                          Jalan 1/152 OUG Parklane
                                          58200 Kuala Lumpur
                                          Malaysia
Email                      :       customer.service@myholotv.com
 
By publishing this policy on this website, we shall deem our customers and/or clients have already been notified.
 
 
Enactment on 6 June 2020
1st Revision on 6 March 2021
2nd Revision on 7 March 2022