Privacy Policy

  • Privacy Policy

Privacy Policy

1. About This Policy

This Policy entails the handling of personal information of customers using the service (hereinafter referred to as “the Website”) provided by MyHolo TV Entertainment (IP0540757-K) (hereinafter referred to as “the Company”).

2. Appropriate Acquisition of Personal Information

The Company will not receive personal information of users via deception or any other illegal means. For customers using the Website, the Company receives the following information provided by users in member registration, order, payment, and making enquiries.

  1. Company name, employee ID, name, address, phone number, E-mail address, birth date, sex, credit card information etc.

  2. Information automatically received on the connection to this service.

  3. IP address used when customers connect to the Internet, URL of this website viewed by customers, date of view, information of viewed products etc.

The personal information registered at the time of membership registration etc. can be changed at any time by users on the prescribed page on the Website. 

3. Purpose of the Usage of Personal Information

The Company uses personal information of users received on the Website for the following purposes and will not use them beyond the stated limits without prior agreement from users.

  1. When users browse the Website

  2. Personal authentication when logging-in as a registered member on the Website

  3. Shipping and payment when a product is purchased on the Website

  4. Display of information that are likely to be useful or relevant, judged from the browsing history and purchase history of users on the Website

  5. Dissemination of updates relevant to the users via E-mail

  6. Handling of inquiries and complaints from users 

  7. Making the Website’s services enjoyable and convenient for users

4. Insurance of the Accuracy of Data Content

The Website will work on ensuring the accuracy of personal information of users received. As such, the Company may ask for users’ cooperation to keep the personal information up to date.

5. Insurance of the Security of Data Content

The Website will take necessary and appropriate measures to prevent the leak, loss, or damage of personal information of users, and for other safety management. The measures taken are as follow:

  1. Communication encryption
    The communication between users and this service is protected by encryption technology (SSL).

  2. Internal regulations
    The Website appropriately handles personal information of users based on internal regulations.

  3. Manual
    For operation of the Website, the Company utilises a manual for the protection of personal information of users.

  4. ID / Password
    The Website requires users to follow the rule for password where the length (8 to 50 letters) and complexity (3 or more types of letters) to increase the security level.

  5. Advancement of system security
    The Website’s computer system is a solid data center and safely operated with appropriate security measures.

6. Supervision of Employees

The Company provides and performs necessary and appropriate supervising to the staff who handle the personal information of users in order to ensure the data is safely managed.

7. Supervision Of Personal Data Handling Consignment And At The Truster Consignor Client.

For handling personal information of customers, the Website consigns the operation to vendors as follows:

  1. Paygent

    1. Content of personal information to be consigned: Name, phone number, credit card number, expiry date, E-mail address, and other information needed for payment.

    2. Handling personal information of users to be consigned: Information processing of personal data needed for the payment of product.

  2. Product supplier

    1. Content of personal information to be consigned

    2. Name, zip code, address, phone number, E-mail address, and other information needed for product shipping.

    3. Handling personal information to be consigned.

    4. Reference of personal data needed for shipping and handling inquiries of products.

  3. Shipping agent

    1. Content of personal information of users to be consigned.

    2. Name, zip code, address, phone number, E-mail address, and other information needed for product shipping.

    3. Handling personal information to be consigned.

    4. Reference of personal data needed for shipping and handling inquiries of products.

8. Provision to Third-Party

The Company will not provide personal information of users to a third party without prior agreement from the users.

9. Releasing Held Personal Data

In order to maintain the smooth operation of the Website, for any request of release, correction, addition, deletion, use, stop of provision to a third party, or elimination of held personal data, the Company will comply when it determines that it corresponds as a whole or partially while considering the beneficial rights of users and others to be concerned.

10. Contact for Enquiries

Should there be enquiries regarding the Policy, users can email the Company at the following email address: customer.service@myholotv.com

11. Cookies and Other Technology

This service may use cookies and similar technologies. We use it to improve our browsing experience on our website, to show you personalized content and targeted ads to analyze our website traffic and to understand where our visitors are coming from.

12. Rights to Revision

The Company reserves the right to reserve each of the terms, guidelines, and general terms and conditions (“the Agreements”) without prior notice to users. The revised terms shall apply to all users regardless whether they are before and after the revision made. 



Revised on 13 April 2021